Delivery Timelines:
Dragonfly is committed to providing you with a seamless and efficient shopping experience. We strive to process and dispatch all orders within 24-48 hours of order placement. Our estimated delivery time is 7-10 days from the date of order confirmation. Please note that these delivery timelines are indicative and may vary based on factors such as location, product availability, and unforeseen circumstances.

Shipping Partners:
We work with trusted and reliable shipping partners to ensure the timely and secure delivery of your orders. Our shipping partners cover all regions across India, allowing us to reach you wherever you are.

Shipping Charges:
Dragonfly offers free shipping on orders above a certain value. For orders below this threshold, a nominal shipping fee will be applied. The shipping charges, if any, will be clearly communicated to you during the checkout process.

Order Tracking:
To keep you informed about the status of your order, we provide a tracking number once your order is dispatched. You can use this tracking number to monitor the progress of your delivery on our website or through our designated shipping partner’s platform.

Delivery Attempts:
Our shipping partners will make multiple attempts to deliver your order. In case the delivery is unsuccessful after several attempts, the order will be returned to our warehouse. Please ensure that the provided shipping address is accurate and someone is available to receive the package during the delivery attempts.

Undeliverable Addresses:
If the shipping address provided by you is incomplete, incorrect, or undeliverable, we will attempt to contact you for an updated address. If we are unable to reach you, the order may be cancelled, and a refund will be processed as per our refund policy.

Delivery Confirmation:
Upon successful delivery, we will send you a confirmation email or SMS. Please check the delivered items against the order confirmation to ensure accuracy. If you encounter any discrepancies, contact our customer support team within 48 hours of receiving the order.

Contact Us:
If you have any questions or concerns regarding our Shipping Policy, please contact us at [insert contact email or address]. We are here to assist you and make your shopping experience with Dragonfly as smooth as possible.

Thank you for choosing Dragonfly!